The premier source of tooling, parts, and accessories for bench top machinists.
Terms & Conditions
We want you to be satisfied with your purchase. Every item we sell is guaranteed to be free of manufacturing defects for a period of 30 days from the date your order is shipped. We will replace, refund or issue credit on merchandise returned in unused condition.
Returns & replacements
Any item you purchase from us may be returned for credit within 30 days of receipt, provided that the item is unused and in re-sellable condition, or is defective in either material or workmanship (subject to our inspection).
Before returning any item, fill out the Problem Resolution form to obtain a Return Authorization (RA) number. This gives us the invoice number, the part number, and the reason you want to return it. We will not process your return or credit your account without a Return Authorization number.
If you have a problem with your order or an item you received, please fill out a Problem Resolution form. The Problem Resolution form provides the information we need to be sure the transaction is handled correctly.
If it is a problems we caused, such as sending the incorrect item, the incorrect quantity of an item, or a defective item, then we will take care of the problem after you fill out the Problem Resolution form.
If the return is a result of a manufacturer's defect or our error, we will gladly make arrangements for return at our expense. Returns that are not the result of a manufacturer's defect or error by LittleMachineShop.com must be returned at your expense. All return shipments must be prepaid; we do not accept C.O.D. returns. Enclose one copy of the Return Authorization in the package. All merchandise must be returned in its original packaging.
Price ProtectionWhen a product goes on sale or when we reduce the price, we will give you the difference between the price you paid and the sale price in store credit if you purchased the product in the 14 days preceding the sale. Call or email us to request a credit.
Check your order upon arrival. Damage must be noted on the delivery receipt. Contact LittleMachineShop.com about any shortage or damage within 7 calendar days of receipt. Please fill out a Problem Resolution form.
Backorders seldom happen; our site is designed to prevent them from occurring in most cases.
We might hold your order for up to 3 business days to allow backordered items to arrive. If you have requested expedited shipping we will attempt to contact you.
If we expect the backordered items to arrive here within 15 business days, we will charge you for the entire order and ship all in-stock items. We will ship the backordered items when they arrive at no additional cost to you. We will notify you of this on your invoice. You can cancel the backordered items and request a refund any time before they ship by sending us an email.
If we do not expect to receive the backordered items within 15 business days we will delete them from your order so you are not charged for them. We will notify you of this on your invoice. You can reorder the items when they are again in stock.
Prices & product information
Prices are in US dollars. All prices are subject to change without notice. Pricing, photographic and typographical errors are subject to correction. All prices are F.O.B. Pasadena, California.
LittleMachineShop.com warrants that for a period of 30 days from the date of shipping, merchandise shall be free from defects in materials and workmanship under normal use provided such merchandise is correctly installed and maintained. This warranty shall not apply to products that have been subject to misuse, abuse, neglect or improper storage, handling or maintenance.
Machines sold by LittleMachineShop.com are warranted for 6 months from the date of shipment. Contact LittleMachineShop.com (firstname.lastname@example.org) during the warranty period to arrange for any necessary parts for your machine. A machine is an electrically powered device with a motor and its own power cord.
This warranty covers the replacement of, but not the installation of, any machine parts that fail during the warranty period. You must return the defective part to LittleMachineShop.com with inbound shipping costs prepaid. Machine parts found to be defective in material or workmanship during the warranty period will be replaced or repaired (at the sole discretion of LittleMachineShop.com) and shipped back to you free of charge.
Any parts that are modified, altered, misused, abused, or neglected void the warranty. You are responsible for all expenses associated with non-warranty repairs. This warranty does not cover normal wear and consumable parts such as (but not limited to) belts, filters, lubricants, batteries, lamps, brakes, blades, and cutting tools. You are responsible for providing correct power to operate all electrical equipment associated with your purchase.
LittleMachineShop.com sells machines from other manufacturers. Where the manufacturer offers a warranty, that warranty supersedes and replaces this warranty.
Buyers exclusive remedy for breach of this warranty shall be the replacement by LittleMachineShop.com of any defective merchandise returned to LittleMachineShop.com within such 30-day period. In no event shall LittleMachineShop.com be liable for any incidental or consequential damages or for loss of profits or for any other damages not withstanding that LittleMachineShop.com may have been advised that such damage may be likely to occur.
The foregoing is the LittleMachineShop.com's exclusive warranty and is in lieu of all other warranties, express or implied, including warranties of merchantability or fitness for any purpose. LittleMachineShop.com shall not be liable to buyer on any claim of negligence or for any manufacturer's strict liability on any merchandise. No one is authorized by LittleMachineShop.com to change the forgoing provisions or assume any obligations or liabilities for LittleMachineShop.com.
These terms and conditions constitute the entire agreement between
LittleMachineShop.com. and the purchaser, and shall be governed by and construed
according to the laws of the State of California and the United States of
America. LittleMachineShop.com is a dba of Siechert & Wood, Inc.
Copyright © 2007-2013 LittleMachineShop.com
Phone: (800) 981-9663